Effective Date: 11/26/2024

This Privacy Policy applies to certain information, as defined below, that SWOOMi Technology Ltd and its affiliates (“SWOOMi,” “our,” “we,” or “us”) collect through our websites, products, and applications (the “Services”).

YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS PRIVACY POLICY TO LEARN ABOUT THE INFORMATION THAT SWOOMi COLLECTS FROM YOU AND HOW SWOOMi USES THAT INFORMATION.

BY USING THE SERVICES, YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

What Information Do We Collect?

Information Provided by Users

  • Account Information: You provide your email or log in with a third-party account (like Facebook) to create an online or application account (“Account”) or subscribe to our communications. Information such as your name, avatar, age, gender, address, telephone number, and email address may be required. Without such information, some features of the Services may not function properly.
  • Payment Information; Third-Party Payment Processor: We use a third-party payment processor (currently PayPal) to securely process your payment details. Credit card information is encrypted and transmitted directly to PayPal; SWOOMi does not store or control this information. For details, refer to PayPal’s privacy policy.
  • Customer Support: When contacting customer support, you may provide details about your use of the Services, the SWOOMi products you own, and your contact information to help us assist you.

Product Usage Information

  • Product Monitoring: We collect data on how you set up and use our Products, such as features used, activities performed, and time and frequency of usage.
  • Service Utilization: Data such as weight, temperature, blood pressure, body mass index, and other health indicators from devices like the SWOOMi Tempo-W smartwatch may also be collected when used with the Services.

Device and Other Automatically Collected Information

  • Device Properties and Operations: Information such as device number, model, software version, IP address, and signal strength is collected.
  • Device Signals: Data such as geo-location, Wi-Fi access points, and cell tower information are collected for tailoring the Services.
  • Server Logs: Our servers automatically collect information such as IP addresses, search queries, and browser settings.
  • Cookies: Cookies are small text files used to improve user experience and track browsing history.
    • Types of Cookies Used:
      • Strictly Necessary Cookies
      • Analytical/Performance Cookies
      • Functionality Cookies

Third-Party Information

We collect data from third-party accounts, such as Facebook and Google, when you log in to the Services, including your name, username, profile picture, and other shared details.

What Do We Use Your Information For?

  • To Process Transactions: Ensures secure payment processing through the Services.
  • To Send Periodic Emails: Provides updates on orders, company news, and promotions.
  • To Improve Services: Helps SWOOMi develop, test, and improve products and troubleshoot issues.
  • Security and Privacy: Verifies account activities and ensures service security.

How Is This Information Shared?

  • Third-Party Providers: We share your information with trusted providers to help operate and market the Services.
  • Third-Party Services: Information may be shared with integrated third-party services you access via SWOOMi.
  • Legal Requirements: Information may be disclosed to comply with laws or protect rights.

How Do We Protect Your Information?

We use secure servers and SSL encryption to protect your data during transactions. Payment details are not stored on SWOOMi’s servers.

Managing Your Information

You can review, update, or delete your account and information through the Services.

Third-Party Links

The Services may contain links to third-party websites. Please note that SWOOMi is not responsible for the content or privacy practices of these sites.

Changes to Our Privacy Policy

SWOOMi reserves the right to update this policy. Changes will be effective immediately upon posting and apply thereafter. Continued use of the Services indicates acceptance of changes.

How to Contact SWOOMi

For questions or concerns:

Email Us: [email protected]