SWOOMi currently ships to the following locations within Ghana: Accra, Bolga, Cape Coast, Goaso, Ho, Koforidua, Kumasi, Sekondi-Takoradi, Sunyani, Tamale, Tarkwa, Techiman, Tema, Wa
Orders are processed within 1-3 working days and are fulfilled from Monday to Friday . Delivery within Accra typically takes 1-3 working days, while deliveries to areas outside Accra take 3-7 business days and are fulfilled Monday to Friday.
Once your order is dispatched, you will receive a tracking number via email. All deliveries are handled by courier services. Please note that deliveries cannot be made to PO Boxes.
For more information on how to return or exchange items, please refer to the Return & Refund page on our website.
Shipping Costs
We offer free shipping on all orders above GHS 600. For orders below this amount, the shipping fees apply:
BASED ON DELIVERY REGION
Bulk Orders
For orders exceeding GHS 3,000, advance payment via electronic banking is required to ensure the security of both parties. Once payment is confirmed, we will promptly deliver your order. Bank account details will be provided before the order is finalized. Please be advised that payments should only be made to a company public account, never a personal account. If you are uncertain or require further assistance, please contact our official WhatsApp line or customer service hotline for verification.
Need Help?
For any questions or concerns, feel free to reach out to us at [email protected].