Last Updated: November 26, 2024

Welcome to swoomi.com. We provide services to you subject to the notices, terms, and conditions outlined in this agreement (the “Agreement”). In addition, when you use any swoomi.com service (e.g., placing an order or writing a customer review), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, which are incorporated into this Agreement by reference. swoomi.com reserves the right to change this site and these terms and conditions at any time.

Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. Please read this Agreement carefully before proceeding.

Site Usage and Restrictions

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, swoomi.com grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site solely for personal shopping purposes. Any breach of this Agreement will result in the immediate revocation of the license granted without notice.

You may not:

  • Reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, or decompile this Site or any portion of it unless expressly permitted by swoomi.com.
  • Use the Site for commercial purposes or on behalf of any third party unless explicitly approved in writing by swoomi.com.

swoomi.com reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including cases of customer conduct violating laws or harming SWOOMi’s interests.

Content Guidelines

Users may not upload, distribute, or publish through the Site any content that:

  • Infringes on intellectual property rights.
  • Contains obscene, defamatory, or otherwise unlawful material.
  • Includes malicious code like viruses or Trojan horses.

swoomi.com may assign you a password and account identification for secure access. You are solely responsible for safeguarding your credentials and all activities under your account. Report any unauthorized use immediately.

Submissions and Intellectual Property

Any ideas, suggestions, reviews, or comments submitted to swoomi.com (“Submissions”) are treated as non-confidential and will become the sole property of swoomi.com. By submitting content, you grant SWOOMi the right to use, copy, distribute, and modify such content. You warrant that your Submissions do not infringe on third-party rights and agree to indemnify SWOOMi for any claims arising from your Submissions.

Order Cancellation

Orders in paid, processed, or partially shipped status may be cancelled or modified. Orders that have been shipped cannot be cancelled. If cancellation is not possible, please refer to our warranty and return policy.

Shipping Policy

SWOOMi ships from multiple warehouses and orders with multiple items may arrive in separate packages. Customers are responsible for customs duties or import taxes incurred. SWOOMi is not liable for non-delivery due to customer refusal of duties or incorrect address information.

Customer Code of Conduct

SWOOMi prioritizes professional and respectful communication. Unacceptable behaviour toward our Customer Service team includes abusive language, threats, unreasonable demands, or repeated complaints despite resolutions being provided. SWOOMi reserves the right to terminate service for customers who engage in such conduct.

Copyright

All content on the swoomi.com website, including text, images, and software, is protected by copyright and belongs to SWOOMi or its content suppliers. Unauthorized use of this content is prohibited.

Intellectual Property Infringement

If you believe SWOOMi has infringed upon your intellectual property, provide the following:

  1. Proof of ownership or authorization to act on behalf of the owner.
  2. A description of the alleged infringement.
  3. Contact details for follow-up.

Disclaimer and Limitation of Liability

SWOOMi provides services “as is” and disclaims all implied warranties. SWOOMi is not liable for indirect, incidental, or consequential damages arising from the use of its Site or services.

Miscellaneous

  • Order Acceptance: SWOOMi reserves the right to refuse or cancel orders at its discretion.
  • Bugs: Exploitation of system errors is prohibited and may result in penalties.
  • Account Policy: Each customer is allowed one account. SWOOMi reserves the right to suspend duplicate accounts.

Applicable Law

These terms are governed by applicable local and international laws. By using swoomi.com, you agree to comply with all relevant laws in your jurisdiction.

For further inquiries, contact us via our support centre. Thank you for choosing SWOOMi!