Exclusions

This warranty does not cover the following:

  1. Products with original serial numbers removed, altered, or not easily identifiable.
  2. Damage caused by transportation or handling, including scratches, dents, chips, or any harm to the exterior of the product.
  3. Damage or failure caused by incorrect electrical current, voltage fluctuations, or surges.
  4. Applications and uses beyond the intended purpose of the product.
  5. Damage or failure caused by products or equipment not supplied by SWOOMi.
  6. Accidents, misuse, abuse, neglect, improper application, fire, water, lightning, or other acts of nature.
  7. Products used in a commercial setting.
  8. Costs for making the product accessible for servicing, such as removing trim, cupboards, shelves, or other elements not part of the product when originally shipped.
  9. Service calls to repair or replace consumables such as light bulbs, air filters, water filters, knobs, handles, or other cosmetic parts.
  10. Surcharges for after-hour, weekend, or holiday service calls, as well as charges for tolls, ferry trips, or mileage to remote areas.
  11. Damage or failure caused by improper or faulty installation, product alteration, or modification.
  12. Damage or failure resulting from the use of non-SWOOMi or unauthorized parts, supplies, accessories, equipment, or services performed by unauthorized service providers.

Notifications

  1. All quality-related defects on items sold directly by SWOOMi or authorized SWOOMi resellers are covered under this warranty, starting from the purchase date.
  2. SWOOMi’s limited warranty is valid only in the country of purchase. The warranty becomes void for items taken outside the country of original purchase or shipped internationally from an authorized online purchase.
  3. This warranty applies ONLY to original SWOOMi products. Normal wear and tear or damage caused by misuse are not covered.
  4. The warranty is for the primary product only and is not transferable. Any free additional products are not covered under this warranty.
  5. If the product fails despite proper usage per the instruction manual and provided precautions, SWOOMi will replace it free of charge.

Please keep your receipt safe, as this warranty applies only to original SWOOMi products. It does not cover normal wear and tear or any damage caused by misuse of the product.
The warranty applies solely to the primary product; any additional or complimentary products are not covered under this warranty.